https://helpforum.sky.com/t5/Account-Billing/Unable-to-log-in-Disney-plus/m-p/5268914#M291356 <P>Activated free subscription with my sky email. Partner already had a Disney plus via Disney app so cancelled that one. Didn't link emails through sky Disney. When I go to log in through sky, Disney is trying to charge me for a plan. Yet sky account says free Disney is already activated. Cannot log in to Disney without it asking what plan do I want. Help needed!</P> Tue, 05 May 2026 15:19:08 GMT amandajane1964 2026-05-05T15:19:08Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-log-in-Disney-plus/m-p/5268914#M291356 <P>Activated free subscription with my sky email. Partner already had a Disney plus via Disney app so cancelled that one. Didn't link emails through sky Disney. When I go to log in through sky, Disney is trying to charge me for a plan. Yet sky account says free Disney is already activated. Cannot log in to Disney without it asking what plan do I want. Help needed!</P> Tue, 05 May 2026 15:19:08 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-log-in-Disney-plus/m-p/5268914#M291356 amandajane1964 2026-05-05T15:19:08Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-log-in-Disney-plus/m-p/5269142#M291397 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 05 May 2026 20:09:54 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-log-in-Disney-plus/m-p/5269142#M291397 ItWasAllMichele 2026-05-05T20:09:54Z