Cancel my braodbrand

Gie1 — Tue, 05 May 2026 06:55:08 GMT

Hello

due to cost of living I want to cancel all my sky services including the broadband scheduled for this week

Re: Cancel my braodbrand

Daniel0210 — Tue, 05 May 2026 07:03:53 GMT

@Gie1 wrote:
I want to cancel all my sky services including the broadband scheduled for this week

@Gie1
This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here. You can't cancel anything here.

Your post seems to indicate the broadband is due to be started this week. You need to contact Sky asap to cancel it.

To fully cancel your TV subscription, if your minimum term has ended you’ll need to give Sky the usual 31 days notice. Note that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

See the below link
https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv

Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include a phone number, an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

Remember that billing continues through the notice period after which a credit for any overpayment will show on your bills and should be refunded in about 6 weeks from your last day of connection.

If you are cancelling Sky Q or Stream return packaging will be sent out near the end of your notice period for any loaned equipment Sky are expecting back. It’s important that you obtain proof of posting and keep it safe and indefinitely.

topic Re: Cancel my braodbrand in Account & Billing

Cancel my braodbrand

Re: Cancel my braodbrand