topic Re: Renewal qoute not accessible in Account & Billing

Renewal qoute not accessible

Rayoap — Mon, 04 May 2026 13:55:08 GMT

I have a message that says check your renewal qoute but when I do it flashes up then says Sky are having technical difficulties? Seems like a Sky scam to stop you comparing prices of other deals

Re: Renewal qoute not accessible

Daniel0210 — Mon, 04 May 2026 13:57:47 GMT

@Rayoap
The best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Renewal qoute not accessible

DaveDrizen — Mon, 04 May 2026 14:13:26 GMT

@Rayoap wrote:
I have a message that says check your renewal qoute but when I do it flashes up then says Sky are having technical difficulties? Seems like a Sky scam to stop you comparing prices of other deals

Makes a change for Sky to send you such a message there normal routine is when your minimum term is up is just to start charging you full price and first you know about it is when you get first bill outside your minimum term

Re: Renewal qoute not accessible

Me134 — Mon, 04 May 2026 14:30:37 GMT

@Rayoap wrote:
I have a message that says check your renewal qoute but when I do it flashes up then says Sky are having technical difficulties? Seems like a Sky scam to stop you comparing prices of other deals

It's not a very well thought through scam if it forces you to a competitor.

I came back to Sky for broadband recently and my online Virgin account beforehand kept telling me to check out my "special offer" as I was coming to the end of minimum term. Never got beyond a "Whoops, we have technical issues" message...

Re: Renewal qoute not accessible

Rayoap — Fri, 08 May 2026 05:50:05 GMT

Update

Can now see renewal but they've nearly doubled the price so it will be bye Sky in June