topic Re: Bill payments wrong in Account & Billing

Bill payments wrong

Tracy124 — Sun, 03 May 2026 12:52:28 GMT

I've just looked on my account I'm paying twice sky entertainment with Netflix and sky sports when it should only be once my bills should be 80 so why it's 130

Re: Bill payments wrong

caesarome — Sun, 03 May 2026 12:53:41 GMT

@Tracy124

Do both these charges cover the same dates or does one have something like -21 days against it ?

Re: Bill payments wrong

DaveDrizen — Sun, 03 May 2026 13:05:11 GMT

@Tracy124 wrote:
I've just looked on my account I'm paying twice sky entertainment with Netflix and sky sports when it should only be once my bills should be 80 so why it's 130

Are all for the same period, click the little "i" against the item on your bill will show the period. May you discounts may have ended part way though your billing period and your now paying full price for part of the month.

Re: Bill payments wrong

MightyQuinn — Sun, 03 May 2026 13:05:34 GMT

Hi @Tracy124 I'm afraid that we can only guess, you should be able to find why by comparing your bills before and after. https://www.sky.com/bill