topic Re: Expensive in Account & Billing

Expensive

Miseenplace24 — Sun, 03 May 2026 09:40:29 GMT

I was given the wrong packagw im paying £92 a month and this has gone up Asni have change d job and i get less money now Why was i sold an expensive package and the price rise shouldnt happen in a contract If you cant amend the products when the contrat is due i will be looking elswere for another provider

Re: Expensive

MightyQuinn — Sun, 03 May 2026 09:45:32 GMT

@Miseenplace24 wrote:
If you cant amend the products when the contrat is due i will be looking elswere for another provider

Hi @Miseenplace24 I'm afraid that threats to cancel are meaningless here. Please see Welcome below for information about this community.

Re: Expensive

Daniel0210 — Sun, 03 May 2026 09:45:36 GMT

@Miseenplace24
This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here.

Your post isn't very clear. Are you saying you're on a package you didn't agree to?

The annual price increase (usually in April in the UK) happens every year.

Re: Expensive

PandJ2020 — Sun, 03 May 2026 09:58:12 GMT

@Miseenplace24 wrote:
... and the price rise shouldnt happen in a contract

Depends on what that contract says? (Already answered above - the price is not fixed, the discounts are)

Re: Expensive

Miseenplace24 — Sun, 03 May 2026 10:04:23 GMT

Yes they just put me on it regardless so i. Disappointed as its so expensive

Re: Expensive

Daniel0210 — Sun, 03 May 2026 10:09:24 GMT

@Miseenplace24

Not sure who you're replying to there. Use the @ symbol followed by the user name as it makes the thread easier to follow.

If this package was agreed / not agreed on the phone contact Sky again and ask them to listen back to the original call to confirm what was said and agreed.

If that fails you could consider making a complaint.