topic Re: Advance Payment in Account & Billing

Advance Payment

ManSalah — Sun, 03 May 2026 08:21:33 GMT

I just paid the full amount remaining on my credit agreement. What am I to expect now? Is the credit agreement finished now? Can I expect to go on "my bills" section and see something like "You have no bills" anymore?

Re: Advance Payment

ManSalah — Sun, 03 May 2026 08:22:15 GMT

By the way, this is for Sky Glass.

Re: Advance Payment

MightyQuinn — Sun, 03 May 2026 09:52:23 GMT

Hi @ManSalah Hopefully you did that by contacting Sky, or there is a risk that they will see it as just a credit and not to pay off your agreement. Obviously Sunday is a bank holiday, you may have to wait for it to clear.

Re: Advance Payment

Daniel0210 — Sun, 03 May 2026 09:58:56 GMT

@ManSalah

Any payment correctly made won't necessarily by processed until Tuesday as tomorrow is a bank holiday in the UK.

Did you call Sky to make this payment or did you just make a manual payment which, as @MightyQuinn indicated has likely just gone onto your Sky account as a credit?

Re: Advance Payment

ManSalah — Sun, 03 May 2026 10:26:40 GMT

I just made the payment online. I understand the payment will take time to show on my account.

Do I need to call sky about this so they can end the contract? What is their number please as there is no way to get in touch with them online.

Re: Advance Payment

caesarome — Sun, 03 May 2026 11:02:16 GMT

@ManSalah wrote:

I just made the payment online

Via this link:

https://www.sky.com/help/articles/make-a-payment-credit-agreement-sky-glass