topic Re: Is this a scam text? in Account & Billing

Is this a scam text?

Laura460 — Fri, 01 May 2026 14:06:30 GMT

Hi can somebody from Sky let me know if this text message I received today is genuine or not? I have been with Sky 15 years & never had a txt like this.

Thanks

Re: Is this a scam text?

Mark39 — Fri, 01 May 2026 14:26:28 GMT

@Laura460 it looks genuine, but rather than using the link in the text, you could either wait for the letter mentioned, or log in yourself to the Bills & Payments section of your online account via sky.com/ie

Re: Is this a scam text?

Corkm — Fri, 01 May 2026 22:35:35 GMT

Cannot see the text but I got one today as well on about problem with my name on bank account not matching told me I would get a letter, thought it was genuine as have been in contact with sky regarding new box.

Re: Is this a scam text?

Laura460 — Fri, 01 May 2026 23:18:21 GMT

The text message read 'Hi, it's Sky. We've noticed the name on your Direct Debit may not fully match your bank details as it currently shows as under 2 characters. Please update it at sky.ie/myaccount or contact us on 0*********. You'll also need your IBAN and BIC to hand. You will receive a letter regarding this shortly.'

I havn't been in contact with them atall lately, I find it very strange. When I went into my Sky account there's nothing about updating details.

Re: Is this a scam text?

Corkm — Sat, 02 May 2026 10:30:39 GMT

That's the exact same one I got I actually clicked the link but it took me to my bills section on sky definitely a scam.

Re: Is this a scam text?

Corkm — Sat, 02 May 2026 11:50:22 GMT

Funny when I went back later to read the text again the phone was after putting it in the spam folder