No resolution after nearly 3 weeks

ELWoods — Thu, 30 Apr 2026 10:01:10 GMT

Sky upped my package price from £22 to £25 without any prior warning. No email, no call. Nothing.

Raised it. I was told I'd been emailed, I have not, I asked for proof of email as I'd have left if they were putting it up by thay much.

Was told I'd be contacted within 10 days. This was 12/4.

No contact as of yet, (unless they call from a Spam blocked number), and no email.

Appalling customer service.

Re: No resolution after nearly 3 weeks

Daniel0210 — Thu, 30 Apr 2026 10:42:25 GMT

@ELWoods wrote:

Sky upped my package price from £22 to £25 without any prior warning.

Was this the annual price increase that affects all customers. Have you checked your email junk box? I received my email on 7 March.