topic My Bill is to high in Account & Billing

My Bill is to high

ROXY57 — Tue, 28 Apr 2026 09:12:56 GMT

My monthly bill is £144.49 which has steadily increased over the past couple of years! I have spoken to family members and friends who pay a lot less and have sports and movies included which I do not have! My daughter is paying under £100 a month for full package including Disney, sports and films!!
I need broadband, multi room, sky basic package and Netflix.

Please do me a fresh contract for the above as though I was a new customer for under £100 to start immediately and change my direct debit amount.

I have been a sky customer for many years and just want the best deal as everyone around me seems to be getting and I cannot afford £145 a month Many thanks

Re: My Bill is to high

PandJ2020 — Tue, 28 Apr 2026 09:18:17 GMT

We're other customers here and cannot do you a deal.

You will have to contact Sky to negotiate but you are not a new customer so won't be able to receive those incentive discounts.

Re: My Bill is to high

MightyQuinn — Tue, 28 Apr 2026 09:18:40 GMT

Hi @ROXY57 Unfortunately you are not talking to Sky here. Please see Welcome below for information about this community. It sounds like you need to contact Sky and discuss your subscriptions.

Re: My Bill is to high

Daniel0210 — Tue, 28 Apr 2026 09:21:37 GMT

@ROXY57

It sounds like you've let previous discounts lapse and are probably now paying the full price.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.