topic Re: Please give me some help so I don't leave in Account & Billing

Changing my package as it to expensive

Hanson16 — Sat, 28 Feb 2026 14:49:52 GMT

Im wanting to change my sky package as its to expensive i carnt afford it

Re: Changing my package as it to expensive

Daniel0210 — Sat, 28 Feb 2026 15:03:19 GMT

@Hanson16
We can’t see your bills but the usual reason for a bill increase, other than the usual annual price increase in April, is that your discounts have ended.

[Notifications are going out in stages via email or letter about the annual price increases]

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Changing my package as it to expensive

Hearbear — Thu, 05 Mar 2026 21:36:34 GMT

Hi I would like my sky package changed to a cheaper one please

Re: Changing my package as it to expensive

Angel_Aka — Thu, 05 Mar 2026 21:43:08 GMT

@Hearbear wrote:
Hi I would like my sky package changed to a cheaper one please

Give Sky a call and see what they can do. Nobody on this forum can change your package.

Please give me some help so I don't leave

Hearbear — Mon, 27 Apr 2026 15:28:22 GMT

I would like to leave sky tv as cannot afford to have it as it a lot of money 89 pounds for what I whatch I need a cheaper pack or gone

Re: Please give me some help so I don't leave

Daniel0210 — Mon, 27 Apr 2026 15:33:44 GMT

@Hearbear
I see you asked the same last month. The advice is the same.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Please give me some help so I don't leave

MarkGoldsmith — Mon, 27 Apr 2026 15:34:40 GMT

@Hearbear wrote:
I would like to leave sky tv as cannot afford to have it as it a lot of money 89 pounds for what I whatch I need a cheaper pack or gone

@Hearbear worth bearing in mind that if you are in a minimum term contract, Sky don't have to agree to terminate it, and if they do you would be subject to early termination fees ( which is usually the rest of the minimum term in one payment).

All you can do is phone Sky and see if you can negoitate a new minimum term contract at a price you find suitable.