topic About Phone Bill in Account & Billing

About Phone Bill

DeclanWoolloff — Sat, 25 Apr 2026 15:44:01 GMT

I got an IPhone 17 last month & it's a £35 a month contract but for this months payment it says I owe £63.80. Its £25 for the month itself & I also pay an extra £10 on top for the data unlimited texts & calls deal. I've checked through my profile & the bill says £3.80 for chargeable messages. Which is photo texts but I haven't sent any out. I also don't know why it says £63.80 for the total bill. When the phone it's self is £25 a month & then I pay the extra £10 on top for the bonus's.

Re: About Phone Bill

caesarome — Sat, 25 Apr 2026 16:23:44 GMT

@DeclanWoolloff

When did you get the phone ?

Have you been sending picture messages ?

Re: About Phone Bill

Daniel0210 — Sat, 25 Apr 2026 16:42:29 GMT

@DeclanWoolloff wrote:

Which is photo texts but I haven't sent any out.

@DeclanWoolloff

Long text messages are transferred to sms messages. These are charges at 95p each. The breakdown of your bill should highlight these charges in detail.

Re: About Phone Bill

PandJ2020 — Sat, 25 Apr 2026 17:48:47 GMT

@DeclanWoolloff wrote:
Which is photo texts but I haven't sent any out.

I recommend turning the MMS protocol off on your phone settings. Whilst you may not have knowingly used them your device can automatically do so...