https://helpforum.sky.com/t5/Account-Billing/Charged-for-Netflix-Premium/m-p/5261845#M290109 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2982685">@Julanderson</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and get your directed to the right help.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 25 Apr 2026 08:07:45 GMT Brill+Gill 2026-04-25T08:07:45Z https://helpforum.sky.com/t5/Account-Billing/Charged-for-Netflix-Premium/m-p/5261698#M290094 <P>Hi - we noticed an increase in our bill this month and after looking at it discovered we'd been charged for Netflix Premium- despite not requesting this - how do we get a refund?</P> Fri, 24 Apr 2026 19:58:31 GMT https://helpforum.sky.com/t5/Account-Billing/Charged-for-Netflix-Premium/m-p/5261698#M290094 Julanderson 2026-04-24T19:58:31Z https://helpforum.sky.com/t5/Account-Billing/Charged-for-Netflix-Premium/m-p/5261845#M290109 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2982685">@Julanderson</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and get your directed to the right help.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 25 Apr 2026 08:07:45 GMT https://helpforum.sky.com/t5/Account-Billing/Charged-for-Netflix-Premium/m-p/5261845#M290109 Brill+Gill 2026-04-25T08:07:45Z