topic Re: Tesco Voucher in Account & Billing

Tesco Voucher

chloes1994 — Sun, 16 Nov 2025 11:33:17 GMT

I was told on the phone this morning that I'm due a Tesco voucher for sky handling my complaint in a poor way.

I've received this email -

Hello Chloe,

Great news - you can now claim your reward from Sky

Simply visit Here and sign in to My Sky within the next 90 days. After this time it will expire, so log in soon to make sure you don't miss out. To sign in to My Sky you'll need your Sky iD which

but where is it on my app? I can't find it.. unless I'm being blind can anyone help me?

Re: Tesco Voucher

GD1 — Sun, 16 Nov 2025 11:57:21 GMT

@chloes1994 Have you tried using the link in a browser?

Re: Tesco Voucher

chloes1994 — Sun, 16 Nov 2025 12:02:04 GMT

Yes, it just directs me to web page for VIP.

I've got the my sky app but unsure where it will be on my account?

Re: Tesco Voucher

shirley9813 — Sat, 22 Nov 2025 15:53:25 GMT

I've got the same problem.

Re: Tesco Voucher

Ganning — Mon, 24 Nov 2025 16:41:59 GMT

I followed the link and redeemed them, still within the 90 days and I cannot find them on the MySky app at all. Asked sky virtual assistant and ironically got directed here!

Re: Tesco Voucher

cortijo — Thu, 27 Nov 2025 12:17:18 GMT

Hi I have the same It shows on your next bill that it's been given but I have not received a code for me to redeem it

Re: Tesco Voucher

Claud9 — Tue, 02 Dec 2025 21:39:35 GMT

Did you manage to locate them? I am unable to see them

Re: Tesco Voucher

cortijo — Wed, 03 Dec 2025 02:52:59 GMT

I received a separate email from Eden red. I thought it was spam so ignored it.

Apparently that's the company that send vouchers not sky so check your spam.

Hope this helps

Re: Tesco Voucher

Claud9 — Wed, 03 Dec 2025 14:09:05 GMT

Thank you , I've been told it can take up to 5 days to receive once sky have claimed it for me ... Does that sound right !

Re: Tesco Voucher

Ganning — Thu, 04 Dec 2025 07:22:21 GMT

No Eden Red email with my voucher in any inbox or spam 😞

It's been over a month and I haven't received mine 😞 Unfortunately I think the only way to resolve it, is by phoning sky directly.

Re: Tesco Voucher

cortijo — Thu, 04 Dec 2025 07:29:29 GMT

Yes I was told 5 WORKING days

We’re are my Tesco good will vouchers

Kellyclaydon82 — Thu, 04 Dec 2025 11:34:16 GMT

We're are my tescos goodwill vouchers,it's been months and I still haven't received them

Re: Tesco Voucher

CasperClark2020 — Fri, 12 Dec 2025 09:38:11 GMT

Exactly the same situation for me. Anyone had any luck?

Not sure i can face the ordeal of ringing them!

Re: Tesco Voucher

cortijo — Fri, 12 Dec 2025 09:45:28 GMT

I messaged them and they processed it the next working day.

Re: Tesco Voucher

Katie_87 — Wed, 22 Apr 2026 12:49:36 GMT

I can't find anything related to tesco on the VIP section in the app! Where can I find the reward?!

Re: Tesco Voucher

caesarome — Wed, 22 Apr 2026 12:52:24 GMT

@Katie_87

Have you tried the link in the first post as the Tesco voucher might not be in the VIP section of the app.

Re: Tesco Voucher

Katie_87 — Wed, 22 Apr 2026 13:00:14 GMT

Yes, and the link from the email I received from Sky. Nothing regarding tesco can be found.

Re: Tesco Voucher

AlanCoates — Fri, 15 May 2026 13:03:56 GMT

Hello Katie_87, Same problem. Sky unable to solve problem too. Typical! If you go to Billing you may see it in the current month billing. That's the only indication. Like the word 'simply' in the email, nothing simple about Sky at all.

Re: Tesco Voucher

Katie_87 — Sat, 16 May 2026 15:07:54 GMT

Hi, I was told I couldn't access it until my broadband was up and running, which it now has been for almost 3 weeks and still nothing! I feel very silly now for assuming this switch would be a good choice!