https://helpforum.sky.com/t5/Account-Billing/Get-credit-on-bill-back/m-p/5259736#M289728 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2768949">@Ste-p-hen</a>&nbsp;if you have an ongoing service from Sky any credit will be used against those charges Sky only pay out amounts in these circumstances if the credit is significant. If you have left Sky they will refund any credit to your bank account automatically after roughly 6 weeks longer if equipment has not been returned. If however they do not have your bank details getting a cheque raised will take longer</P> <P>&nbsp;</P> <P>If you need a credit paid out you will need to call in and argue your case.</P> Wed, 22 Apr 2026 09:27:45 GMT Chrisee 2026-04-22T09:27:45Z https://helpforum.sky.com/t5/Account-Billing/Get-credit-on-bill-back/m-p/5259728#M289727 Need to claim a credit from my account Wed, 22 Apr 2026 09:13:06 GMT https://helpforum.sky.com/t5/Account-Billing/Get-credit-on-bill-back/m-p/5259728#M289727 Ste-p-hen 2026-04-22T09:13:06Z https://helpforum.sky.com/t5/Account-Billing/Get-credit-on-bill-back/m-p/5259736#M289728 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2768949">@Ste-p-hen</a>&nbsp;if you have an ongoing service from Sky any credit will be used against those charges Sky only pay out amounts in these circumstances if the credit is significant. If you have left Sky they will refund any credit to your bank account automatically after roughly 6 weeks longer if equipment has not been returned. If however they do not have your bank details getting a cheque raised will take longer</P> <P>&nbsp;</P> <P>If you need a credit paid out you will need to call in and argue your case.</P> Wed, 22 Apr 2026 09:27:45 GMT https://helpforum.sky.com/t5/Account-Billing/Get-credit-on-bill-back/m-p/5259736#M289728 Chrisee 2026-04-22T09:27:45Z