topic Re: Cancel free Paramount trial in Account & Billing

Cancel free Paramount trial

Mamasue28 — Tue, 21 Apr 2026 20:25:49 GMT

I'm trying to cancel my Paramount trial before I start getting charged, but can't see how?

Re: Cancel free Paramount trial

caesarome — Tue, 21 Apr 2026 20:30:40 GMT

@Mamasue28

Have you tried this:

https://www.sky.com/help/articles/sky-marketplace-cancel-apps

Re: Cancel free Paramount trial

Mamasue28 — Tue, 21 Apr 2026 20:34:26 GMT

I only have Sky broadband, so this link doesn't work for me ?

Re: Cancel free Paramount trial

caesarome — Tue, 21 Apr 2026 21:07:14 GMT

If you are only a Sky Broadband customer how have you watching Paramount+ and how or where was the free trial taken out as it can't be via Sky Tv if you are not a customer with a TV sub ?

Re: Cancel free Paramount trial

Mamasue28 — Tue, 21 Apr 2026 21:09:14 GMT

It was a free trial via Sky VIP

Re: Cancel free Paramount trial

caesarome — Tue, 21 Apr 2026 21:23:09 GMT

And what device did you use to watch Paramount+ content on, a tablet, phone etc....

Re: Cancel free Paramount trial

Mamasue28 — Wed, 22 Apr 2026 05:25:14 GMT

I watch using the app on my TV

Re: Cancel free Paramount trial

Me134 — Wed, 22 Apr 2026 05:48:39 GMT

@Mamasue28 wrote:
I watch using the app on my TV

I didn't know you could even get this without a Sky TV package (unless you took up the offer when you did have Sky TV?).

I don't currently have a Paramount+ sub so can't confirm but can you log in at https://www.paramountplus.com/account/ and cancel there?

Re: Cancel free Paramount trial

DaveDrizen — Wed, 22 Apr 2026 07:59:43 GMT

@Mamasue28 wrote:
I'm trying to cancel my Paramount trial before I start getting charged, but can't see how?

If the was a vip the actual account is paramount plus not ski, I know I because I also took up the offer. Therefore you need to go to paramount plus web site and log in and click on a profile to bring up the main home page. To the top left the page there is the paramount logo, click on the 3 horizontal lines of that logo and will you see a small drop down menu, at the top that menu is smal picture of profile icon and your name. Click on that and will give you another small menu . Click on where it says "account". That will give you the account page, scroll down to near the bottom to where is says " cancel subscription" and cancel. However I would be careful when you cancel as if you cancel now I think you will might lose the remainder of your free subscription.

Re: Cancel free Paramount trial

Mamasue28 — Wed, 22 Apr 2026 08:20:40 GMT

Hi, I've tried that and dont get the option to cancel. I've had long phone conversation with sky this morning and they're saying I have to go via Paramount Plus! I'll have to try their online chat ... and hope!

Re: Cancel free Paramount trial

DaveDrizen — Wed, 22 Apr 2026 08:55:58 GMT

@Mamasue28 wrote:
Hi, I've tried that and dont get the option to cancel. I've had long phone conversation with sky this morning and they're saying I have to go via Paramount Plus! I'll have to try their online chat ... and hope!

I have been on that page just now and there is the option to cancel at the bottom in small writing just above " Manage security as my picture shows As I said in my previous post it not Sky you whant contact but paramount plus using the link that that has been provided abovr