https://helpforum.sky.com/t5/Account-Billing/Why-was-I-sent-an-email-with-an-access-code/m-p/5259445#M289696 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2800162">@klu</a>&nbsp;</P> <P>Either it is an error or someone who has access to your login details is trying to access your account presumably&nbsp;to try and order mobile devices as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-scams-help" target="_blank">https://www.sky.com/help/articles/sky-scams-help</A></P> <P>&nbsp;</P> <P>As you have the verification&nbsp;code then they should not be able to get access&nbsp;if this is what is happening.</P> Tue, 21 Apr 2026 20:36:33 GMT caesarome 2026-04-21T20:36:33Z https://helpforum.sky.com/t5/Account-Billing/Why-was-I-sent-an-email-with-an-access-code/m-p/5259432#M289695 <P>Why was I sent an email asking me to log into my account with an access code?&nbsp;<BR />I have not reported any issue to sky and didn't ask for the access code</P> Tue, 21 Apr 2026 20:23:21 GMT https://helpforum.sky.com/t5/Account-Billing/Why-was-I-sent-an-email-with-an-access-code/m-p/5259432#M289695 klu 2026-04-21T20:23:21Z https://helpforum.sky.com/t5/Account-Billing/Why-was-I-sent-an-email-with-an-access-code/m-p/5259445#M289696 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2800162">@klu</a>&nbsp;</P> <P>Either it is an error or someone who has access to your login details is trying to access your account presumably&nbsp;to try and order mobile devices as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-scams-help" target="_blank">https://www.sky.com/help/articles/sky-scams-help</A></P> <P>&nbsp;</P> <P>As you have the verification&nbsp;code then they should not be able to get access&nbsp;if this is what is happening.</P> Tue, 21 Apr 2026 20:36:33 GMT https://helpforum.sky.com/t5/Account-Billing/Why-was-I-sent-an-email-with-an-access-code/m-p/5259445#M289696 caesarome 2026-04-21T20:36:33Z