topic Re: Contract negotiation with no fixed price in Account & Billing

Contract negotiation with no fixed price

Curlywurly83 — Tue, 21 Apr 2026 14:53:16 GMT

I'm trying to negoitiate my contract with sky at the moment. The advisor quoted a 24 month contact and a price that would be applicable until the end of 2026. I asked what the price would be from start of 2027 and the advisor says they can't tell me?
I said that I can't really in. good faith sign up for a 2 year contract only knowing what it will cost for 8 months and that they could change it to any amount after that fact as I will be locked in and will face early termination charges if I wanted to leave.

Does anyone else think that this is odd?

Re: Contract negotiation with no fixed price

daveNOS — Tue, 21 Apr 2026 15:05:54 GMT

@Curlywurly83 Its not odd, the agent cannot tell you what the price will be next year as Sky don't announce the annual price increase until mid Feb/early March(due to using the last 12 months RPI), The price you agree to right now should not change at all until April 2027 and then it shouldn't increase by more than 10%(that's 10% of the undiscounted price).

Re: Contract negotiation with no fixed price

Me134 — Tue, 21 Apr 2026 15:06:55 GMT

@Curlywurly83 wrote:
I'm trying to negoitiate my contract with sky at the moment. The advisor quoted a 24 month contact and a price that would be applicable until the end of 2026. I asked what the price would be from start of 2027 and the advisor says they can't tell me?
I said that I can't really in. good faith sign up for a 2 year contract only knowing what it will cost for 8 months and that they could change it to any amount after that fact as I will be locked in and will face early termination charges if I wanted to leave.

Does anyone else think that this is odd?

No, it's totally normal. You'll still be subject to the April price rises like everyone else and since Sky don't use the RPI+ a percentage they can't tell you what it will be. Q, HD+ and BB customers will still be able to leave fee free at that time. ~~Do they not mention a £3 or £4 price rise somewhere? Maybe not.~~

Re: Contract negotiation with no fixed price

Curlywurly83 — Tue, 21 Apr 2026 15:07:58 GMT

He specifically said that it was only fixed until the end of 2026 so only 8 months.

Re: Contract negotiation with no fixed price

DaveDrizen — Tue, 21 Apr 2026 15:14:20 GMT

@Curlywurly83 wrote:
I'm trying to negoitiate my contract with sky at the moment. The advisor quoted a 24 month contact and a price that would be applicable until the end of 2026. I asked what the price would be from start of 2027 and the advisor says they can't tell me?
I said that I can't really in. good faith sign up for a 2 year contract only knowing what it will cost for 8 months and that they could change it to any amount after that fact as I will be locked in and will face early termination charges if I wanted to leave.

Does anyone else think that this is odd?

If you are a minimum term for 24 months your discounts will remain the same for that period the only thing that will change is the list price of the product in your package. In reality that only happens once a year abount this time of year April, we have just had this years. And the increase is about £1 or 2 maybe for somthing like sports £3 tops for each of your products. The only other thing that would increase your subscription total is if you add somthing to it. Also though you are loacked in the minimum term for that 2 year period if Sky do increase your subscription price in that period under ofcom regulations if you have broadband or satellite tv you have the right to cancel your subscription without paying any penalty or termination fee giving 31days notice within 30 days of receiving your notification of such increase. This right dose not apply to Sky stream or glass at present as that is a streaming service not covered by ofcom. Hope that makes things a bit clearer.

Re: Contract negotiation with no fixed price

Curlywurly83 — Tue, 21 Apr 2026 15:15:18 GMT

Thank you this seems to make more sense.

Re: Contract negotiation with no fixed price

DaveDrizen — Tue, 21 Apr 2026 15:29:24 GMT

@Curlywurly83 wrote:
He specifically said that it was only fixed until the end of 2026 so only 8 months.

I think it very unlikely the prices will increase again until April 2027 I have been with Sky over 12 year and price have ever been once a year now in April each year they did used to be in July a few years back but recently the time of year has been broghtinline when everybody else dose there ananul increase. And I said in my previous post if you have broadband or satellite tv you have the right to cancel with any termination fee described above.

Re: Contract negotiation with no fixed price

Mark39 — Tue, 21 Apr 2026 15:30:11 GMT

@Curlywurly83 I'm not sure how that addresses your previous concern....

@Curlywurly83 wrote:

He specifically said that it was only fixed until the end of 2026 so only 8 months.

Re: Contract negotiation with no fixed price

TimmyBGood — Tue, 21 Apr 2026 17:39:32 GMT

@Curlywurly83

For information, in the UK Ofcom now specifies that ISPs must either quote what the price of the second year will be at the start of the contract or permit exit without penalty at the end of the first year when the increase notifications land.

Subscription television is regulated differently, but this year Sky has been applying the same option to leave on their satellite platforms (but not Glass & Stream)

https://www.sky.com/help/articles/changes-to-your-sky-subscription