topic Re: Whole home.. in Account & Billing

Whole home..

Billym60 — Tue, 21 Apr 2026 02:49:03 GMT

I cancelled the whole home package over. Month ago I now only have one puck.. Why am I still being charged for whole home??

Daniel0210 — Tue, 21 Apr 2026 03:54:29 GMT

Was another bill due within the notice period for cancelling it?

lettice — Tue, 21 Apr 2026 06:02:30 GMT

In addition to above.

In your MySky account for your TV bill, is it still showing on your future bills, like May and June.

Billym60 — Tue, 21 Apr 2026 10:48:00 GMT

Hi. Yes but future bills are saying it's still the same.

Billym60 — Tue, 21 Apr 2026 10:50:25 GMT

I understand the bill would be different for first moth after cancelling but future bills are the same price?? Thanks.

caesarome — Tue, 21 Apr 2026 10:52:51 GMT

Does the whole home package show here:

If so are you able to cance it ?

If it doesn't show or you can't cancel then you will have to contact Sky about this.