https://helpforum.sky.com/t5/Account-Billing/Netflix-Fraud/m-p/5258618#M289537 My account was hacked and Netflix was added to my account in the early hours of the morning. I was alerted by an email from Sky explaining my 'new package.' A Sky advisor cancelled Netflix for me but more than three days later I can still see the 'elige un perfil' for four users. I'm worried - should I be? Mon, 20 Apr 2026 19:00:40 GMT Tortuga 2026-04-20T19:00:40Z https://helpforum.sky.com/t5/Account-Billing/Netflix-Fraud/m-p/5258618#M289537 My account was hacked and Netflix was added to my account in the early hours of the morning. I was alerted by an email from Sky explaining my 'new package.' A Sky advisor cancelled Netflix for me but more than three days later I can still see the 'elige un perfil' for four users. I'm worried - should I be? Mon, 20 Apr 2026 19:00:40 GMT https://helpforum.sky.com/t5/Account-Billing/Netflix-Fraud/m-p/5258618#M289537 Tortuga 2026-04-20T19:00:40Z https://helpforum.sky.com/t5/Account-Billing/Netflix-Fraud/m-p/5258873#M289588 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666080">@Tortuga</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 21 Apr 2026 07:34:46 GMT https://helpforum.sky.com/t5/Account-Billing/Netflix-Fraud/m-p/5258873#M289588 Brill+Gill 2026-04-21T07:34:46Z