topic Account set up without account number in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Account-set-up-without-account-number/m-p/5258471#M289498 <P>Just switch to sky fibre today. Installation is booked on 19th May. I can log in my account but get pop up to say to link with user account.I do not have a user account yet or a customer number.Unable to track my order.</P> Mon, 20 Apr 2026 16:14:07 GMT marie4148 2026-04-20T16:14:07Z Account set up without account number https://helpforum.sky.com/t5/Account-Billing/Account-set-up-without-account-number/m-p/5258471#M289498 <P>Just switch to sky fibre today. Installation is booked on 19th May. I can log in my account but get pop up to say to link with user account.I do not have a user account yet or a customer number.Unable to track my order.</P> Mon, 20 Apr 2026 16:14:07 GMT https://helpforum.sky.com/t5/Account-Billing/Account-set-up-without-account-number/m-p/5258471#M289498 marie4148 2026-04-20T16:14:07Z Re: Account set up without account number https://helpforum.sky.com/t5/Account-Billing/Account-set-up-without-account-number/m-p/5258489#M289504 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4663525">@marie4148</a>&nbsp;</P> <P>Have you had an emails or letters from Sky about your order because if so they might contain your account number of which you might be able to use to link your account.</P> Mon, 20 Apr 2026 16:28:43 GMT https://helpforum.sky.com/t5/Account-Billing/Account-set-up-without-account-number/m-p/5258489#M289504 caesarome 2026-04-20T16:28:43Z