topic Re: Incorrect billing? in Account & Billing

Incorrect billing?

Celticbest — Fri, 17 Apr 2026 10:51:40 GMT

Hi,

I'm a new customer who signed up to SKY Ultimate TV with Netflix Standard and Ad Skipping, along with SKY Ultrafast Plus broadband with with SKY Talk Freetime for €65 a month. However I'm being billed €35 for TV and €67.50 for Broadband and Phone which is a total of €102.50, does anyone know how I get this fixed?

Re: Incorrect billing?

PandJ2020 — Fri, 17 Apr 2026 11:07:22 GMT

What do future bills show?

Initial bils can be larger as they cover a period longer than 1 month.

Re: Incorrect billing?

Celticbest — Mon, 20 Apr 2026 08:41:50 GMT

Hi, they show TV and Broadband being seperate? TV is going to be €35 in June and Broadband is €67.50 in June

Re: Incorrect billing?

caesarome — Mon, 20 Apr 2026 09:03:35 GMT

Your only option is to call Sky Ireland if those prices do not match what you signed up with.