topic Re: Direct debit a mounts in Account & Billing

Direct debit a mounts

ChristineH13 — Fri, 17 Apr 2026 10:56:20 GMT

My direct debit amount has changed shouldn't Sky have notified me about this?

Re: Direct debit a mounts

GD1 — Fri, 17 Apr 2026 10:59:51 GMT

@ChristineH13 They did, Annual prices rises are emailed to customers, length of discounts are advised when taken out.

Re: Direct debit a mounts

Daniel0210 — Sat, 18 Apr 2026 15:31:31 GMT

@ChristineH13

Sky should inform customers when a discount ends at the time of negotiating it.

Sky have been sending out emails or letters to customers about the usual annual April price increases since early March if not sooner.

Perhaps compare this bill to a previous one to see where they differ.

Re: Direct debit a mounts

Sky1011 — Sat, 18 Apr 2026 15:34:27 GMT

@ChristineH13 if you are concerned about the amount on your bill, contact Sky directly. It's the safest way to ensure there hasn't been an error. It also gives you the opportunity to ask Sky if there is a way to reduce the monthly amount if it feels too high.