topic Re: Direct debit in Account & Billing

Direct debit

Skyzer — Sat, 18 Apr 2026 08:48:03 GMT

More than 3 times sky have taken direct debit out in one month and on a Saturday no one seems to be open! Has anyone else had this issue? Seems like a comreg issue it seems!

Re: Direct debit

Mark39 — Sat, 18 Apr 2026 08:50:42 GMT

@Skyzer have you checked your Sky bills for the amounts taken? They will provide an explanation.

Re: Direct debit

caesarome — Sat, 18 Apr 2026 08:59:28 GMT

@Skyzer

Are you a new customer to Sky because if so you will be billed twice within the first month so what shows here:

https://www.sky.com/bill/tv-broadband-talk

Re: Direct debit

Skyzer — Sat, 18 Apr 2026 09:35:12 GMT

Sadly not a new customer, change billing method 2 months ago and seem to just take reoccurring payment even if bill is paid, when contacting they say nothing was taken, must be issue with billing

Re: Direct debit

caesarome — Sat, 18 Apr 2026 12:19:09 GMT

@Skyzer

Are you making any manual payments ?