topic Re: Bills really high in Account & Billing

Bills really high

Jacqueline1945 — Fri, 17 Apr 2026 12:02:13 GMT

My bills are extremely high. How can I reduce?

Re: Bills really high

Daniel0210 — Fri, 17 Apr 2026 12:03:03 GMT

@Jacqueline1945
We can’t see your bills but the usual reason for a bill increase, other than the usual annual price increase in April, is that your discounts have ended.

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Bills really high

caesarome — Fri, 17 Apr 2026 12:09:50 GMT

@Jacqueline1945

Give Sky a call to see if they will offer you a discount and if they do you will need to make you mind up while on the call and it will mean starting a new contract.

Re: Bills really high

Sky1011 — Fri, 17 Apr 2026 13:52:36 GMT

Sky keep increasing your bill. It's the price you pay for brand loyalty sadly. The best approach is to call and ask how to cancel your services. Take a look online and see what introductory prices others are offering. Sky will reduce your monthly bill to keep you on the books.

Re: Bills really high

PandJ2020 — Fri, 17 Apr 2026 16:11:00 GMT

@Sky1011 wrote:
Sky keep increasing your bills.

Yup, once a year like most other providers.

Sky will reduce your monthly bill to keep you on the books.

They might, they might not - be prepared to cancel.

Re: Bills really high

Sky1011 — Fri, 17 Apr 2026 16:23:42 GMT

@PandJ2020 wrote:
@Sky1011 wrote:
Sky keep increasing your bills.
Yup, once a year like most other providers.

Sky will reduce your monthly bill to keep you on the books.
They might, they might not - be prepared to cancel.

"Yup" and we're not talking about other providers. Whatever other providers do is not relevant to the amount you are paying for your personalized sky subscription.

My views are my own and I am not incentivized in anyway by Sky or any other party to post in this forum or negate the views of other users.

Re: Bills really high

MarkGoldsmith — Fri, 17 Apr 2026 16:35:04 GMT

@Sky1011 wrote:
@PandJ2020 wrote:
@Sky1011 wrote:
Sky keep increasing your bills.
Yup, once a year like most other providers.

Sky will reduce your monthly bill to keep you on the books.
They might, they might not - be prepared to cancel.
"Yup" and we're not talking about other providers. Whatever other providers do is not relevant to the amount you are paying for your personalized sky subscription.

My views are my own and I am not incentivized in anyway by Sky or any other party to post in this forum or negate the views of other users.

What other providers do is relevant in this case, as all major providers do an annual price rise, and that is something that needs to be considered when negotiating with Sky and also when looking at competitors when considering a switch. Also for negotiation purposes, what deal you can get from other providers is completely relevant.

Re: Bills really high

Sky1011 — Fri, 17 Apr 2026 16:38:11 GMT

It is not relevant what other providers do in the context of what I said. Sky do it and that's why if you're not careful you end up with sky high bills, scuse the pun. It's not necessary to keep disagreeing!

My views are my own and I am not incentivized in any way by Sky or any other party to post in this forum or negate the views of other users