topic Re: additional user unable to change password in Account & Billing

additional user unable to change password

schwoop80 — Thu, 16 Apr 2026 16:18:14 GMT

Hi, my additional user on my account can not change there password, in the account page there is a button for a password change but it does nothing at all.

Re: additional user unable to change password

caesarome — Thu, 16 Apr 2026 16:30:29 GMT

@schwoop80

Can the additional user try a different web browser or even a device to try this ?

Re: additional user unable to change password

schwoop80 — Thu, 16 Apr 2026 16:50:43 GMT

hi, weve tried it on an android and iPhone, and laptop. All are the same.

Re: additional user unable to change password

schwoop80 — Fri, 17 Apr 2026 06:19:57 GMT

hi, tried that, exactly the same result.