https://helpforum.sky.com/t5/Account-Billing/Restricted-broadband/m-p/5254020#M288888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661299">@Samantha100</a>&nbsp;</P> <P>Sky won’t reinstate restricted services until the arrears have been paid <STRONG>and</STRONG> you’ve also set up a new continuous payment method. Until then any calls to Sky will only prompt you to pay. <BR /><BR />If your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A></P> Wed, 15 Apr 2026 11:07:48 GMT Daniel0210 2026-04-15T11:07:48Z https://helpforum.sky.com/t5/Account-Billing/Restricted-broadband/m-p/5254010#M288885 <P><SPAN>I am really unhappy I’ve paid my sky bill 10 days ago services are still restricted and also I’m moving but won’t let me arrange moving date because it’s saying I still have an outstanding balance how ever this has been paid please help me&nbsp;</SPAN></P><DIV>&nbsp;</DIV> Wed, 15 Apr 2026 10:51:21 GMT https://helpforum.sky.com/t5/Account-Billing/Restricted-broadband/m-p/5254010#M288885 Samantha100 2026-04-15T10:51:21Z https://helpforum.sky.com/t5/Account-Billing/Restricted-broadband/m-p/5254020#M288888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661299">@Samantha100</a>&nbsp;</P> <P>Sky won’t reinstate restricted services until the arrears have been paid <STRONG>and</STRONG> you’ve also set up a new continuous payment method. Until then any calls to Sky will only prompt you to pay. <BR /><BR />If your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A></P> Wed, 15 Apr 2026 11:07:48 GMT https://helpforum.sky.com/t5/Account-Billing/Restricted-broadband/m-p/5254020#M288888 Daniel0210 2026-04-15T11:07:48Z