https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5253965#M288882 <P>Hi I'm trying to switch to and join sky broadband but it says there's an account at my address but there isn't. I'm with BT and have been for several years. But it just keeps saying log in with email.</P> Wed, 15 Apr 2026 09:37:07 GMT Dean8383 2026-04-15T09:37:07Z https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5253965#M288882 <P>Hi I'm trying to switch to and join sky broadband but it says there's an account at my address but there isn't. I'm with BT and have been for several years. But it just keeps saying log in with email.</P> Wed, 15 Apr 2026 09:37:07 GMT https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5253965#M288882 Dean8383 2026-04-15T09:37:07Z https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5254051#M288892 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661211">@Dean8383</a>&nbsp;wrote:<BR /><P>Hi I'm trying to switch to and join sky broadband but it says there's an account at my address but there isn't. I'm with BT and have been for several years. But it just keeps saying log in with email.</P><HR /></BLOCKQUOTE><P>Do you or anyone in the household have Sky TV (or perhaps Sky mobile?). Have you tried logging in with your email address, perhaps using the forgotten password link?</P> Wed, 15 Apr 2026 11:36:42 GMT https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5254051#M288892 Me134 2026-04-15T11:36:42Z https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5254089#M288898 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4661211">@Dean8383</a>&nbsp;</P> <P>Does anyone in your house Ethan's subscribe to Now which is another Sky owned company ?</P> Wed, 15 Apr 2026 12:05:30 GMT https://helpforum.sky.com/t5/Account-Billing/Joining-sky/m-p/5254089#M288898 caesarome 2026-04-15T12:05:30Z