topic Re: ACI claiming too recover debt in Account & Billing

ACI claiming too recover debt

Nattsalmon — Tue, 14 Apr 2026 13:31:17 GMT

Hello iam being contacted by ACI regarding an outstanding charge on my sky account I need this rectified because I don't owe anything

Re: ACI claiming too recover debt

MightyQuinn — Tue, 14 Apr 2026 13:35:02 GMT

@Nattsalmon wrote:
Hello iam being contacted by ACI regarding an outstanding charge on my sky account I need this rectified because I don't owe anything

Hi @Nattsalmon Please see Welcome below for information about this community, you are only telling other customers, not Sky customer services.

Re: ACI claiming too recover debt

Mark39 — Tue, 14 Apr 2026 13:38:25 GMT

@Nattsalmon have you checked your Sky bills to confirm that there's nothing outstanding? If things as far as a debt recovery agent, you should have had several emails or letters from Sky about this already - have you followed them up?

Re: ACI claiming too recover debt

Nattsalmon — Tue, 14 Apr 2026 13:41:56 GMT

Hey yes I have the only thing I can think of is I cancelled my sky tv subscription because after months of the signal freezing and glitching out we decided that it's my area or house I still have the WiFi account they wavered the early cancellation charge so that's what I'm assuming I'm just googling the customer service help fone number but I'm not getting through too the right department so annoying 😡 thank you for your help tho