https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253061#M288724 <P>Hi, I rang sky to get help because I could not access my app.</P> Mon, 13 Apr 2026 21:42:17 GMT Questioneveryth 2026-04-13T21:42:17Z https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253042#M288721 <P>Hi I have been on the telephone with a sky representative today for an hour and half.</P><P>She asked me my sky password which I gave and was correct.&nbsp; But she also asked me what my mother did as a job and what my father did as a job.&nbsp; Are these security questions&nbsp; ?</P><P>&nbsp;</P> Mon, 13 Apr 2026 20:55:14 GMT https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253042#M288721 Questioneveryth 2026-04-13T20:55:14Z https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253048#M288722 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4424390">@Questioneveryth</a>&nbsp;</P> <P>Did your phone Sky or did they phone you ?</P> Mon, 13 Apr 2026 21:07:41 GMT https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253048#M288722 caesarome 2026-04-13T21:07:41Z https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253061#M288724 <P>Hi, I rang sky to get help because I could not access my app.</P> Mon, 13 Apr 2026 21:42:17 GMT https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253061#M288724 Questioneveryth 2026-04-13T21:42:17Z https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253064#M288726 <P>And that is when they asked you these questions, if so it is probably because you have them setup on your account as your security questions as there reasoning being that only&nbsp;you as the account holder would know the answer.</P> Mon, 13 Apr 2026 21:51:41 GMT https://helpforum.sky.com/t5/Account-Billing/Privacy-questions/m-p/5253064#M288726 caesarome 2026-04-13T21:51:41Z