https://helpforum.sky.com/t5/Account-Billing/Reactivate/m-p/5252360#M288567 <P><SPAN>I cancelled sky broadband and returned router but 7 days later went back to<SPAN class="">&nbsp; </SPAN>sky. I have had an email to say I need to reactivate or you will take £109.50 from me. How do I do this I am elderly and have no idea</SPAN></P> Mon, 13 Apr 2026 07:07:46 GMT CDol 2026-04-13T07:07:46Z https://helpforum.sky.com/t5/Account-Billing/Reactivate/m-p/5252360#M288567 <P><SPAN>I cancelled sky broadband and returned router but 7 days later went back to<SPAN class="">&nbsp; </SPAN>sky. I have had an email to say I need to reactivate or you will take £109.50 from me. How do I do this I am elderly and have no idea</SPAN></P> Mon, 13 Apr 2026 07:07:46 GMT https://helpforum.sky.com/t5/Account-Billing/Reactivate/m-p/5252360#M288567 CDol 2026-04-13T07:07:46Z https://helpforum.sky.com/t5/Account-Billing/Reactivate/m-p/5252365#M288568 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4217145">@CDol</a>&nbsp;Have you received a replacement router ? If so I'd say that you need to plug it in, let us know. <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Mon, 13 Apr 2026 07:19:59 GMT https://helpforum.sky.com/t5/Account-Billing/Reactivate/m-p/5252365#M288568 NickNewark 2026-04-13T07:19:59Z