topic Re: Billing in Account & Billing

Billing

Grandkids7 — Sun, 12 Apr 2026 12:04:54 GMT

Hi , I now have to reduce my bill because my husband passed away a few weeks ago Thank you

caesarome — Sun, 12 Apr 2026 12:06:42 GMT

Sorry for your loss @Grandkids7

Just to let you know that we are Sky customers here who help each other so what you need to do is to contact Sky if you want to reduce your package.

There are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:

Daniel0210 — Sun, 12 Apr 2026 12:17:48 GMT

Sorry for your loss. Are you the account holder or was it your late husband?