topic Re: Sky Billing in Account & Billing

Sky Billing

Alex490 — Sat, 11 Apr 2026 19:44:22 GMT

Why is my broadband and tv more expensive and a new customer can get it cheaper with more packagers ?

I'm paying £51 for broadband and basic tv currently - better new offers from £35 - £41 ultimate tv and broadband, Netflix and stream services ?

Is it worth cancelling and putting in my wife's name or this something sky can look into and support with ?

Re: Sky Billing

Daniel0210 — Sat, 11 Apr 2026 19:49:44 GMT

@Alex490 wrote:

Is it worth cancelling and putting in my wife's name or this something sky can look into and support with ?

@Alex490

That isn't something Sky allow.

New customers are offered good discounts as an incentive to join. Most companies do this now. You probably took advantage of such a new customer deal when you first joined Sky.