topic Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April. in Account & Billing

I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

Royton1967 — Sat, 11 Apr 2026 15:43:38 GMT

I need some help paying my bill on the 21st of April. Can someone from customer service call me? Please?

Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

daveNOS — Sat, 11 Apr 2026 15:46:15 GMT

@Royton1967 wrote:
Can someone for a customer service phone me please?

@Royton1967 The answer to that is no, the forum is mainly a customer to customer support platform and the few Sky staff here cannot action a callback.

You will have to call customer service yourself.

Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

MightyQuinn — Sat, 11 Apr 2026 15:50:07 GMT

Hi @Royton1967 Your bank should be able to provide you with your new credit card details so you can update your payment details immediately while you wait for the card to be delivered. Please see Welcome below for information about this community.

Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

caesarome — Sat, 11 Apr 2026 16:01:39 GMT

If you have access to online banking @Royton1967 then you might be able to see your new card details along with it's number before it is delivered to you.