topic Re: Additional cost in Account & Billing

Additional cost

Cat+man+Pete — Fri, 10 Apr 2026 12:47:49 GMT

My monthly sky bill was payed today but it's gone up £9 , why please

Re: Additional cost

Mark39 — Fri, 10 Apr 2026 12:49:16 GMT

@Cat+man+Pete as customers here, we can't tell you, I'm afraid. Perhaps check your bill with a previous one to see what has changed.

https://www.sky.com/bill

Re: Additional cost

Daniel0210 — Fri, 10 Apr 2026 12:50:11 GMT

@Cat+man+Pete
We can’t see your bills but the usual reason for a bill increase, other than the usual annual price increase in April, is that your discounts have ended.

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Additional cost

MightyQuinn — Fri, 10 Apr 2026 12:50:35 GMT

@Cat+man+Pete wrote:
My monthly sky bill was payed today but it's gone up £9 , why please

Hi @Cat+man+Pete Have a look here Your Sky Bills | Sky.com

Re: Additional cost

caesarome — Fri, 10 Apr 2026 12:56:45 GMT

@Cat+man+Pete

It could well be that a discount you had forgotten you had on your account is coming to an end hence the price increase so if this is the case time to call Sky now to see if they will offer you a further discount and if they do make a note of when the minimum term on the discount is ending so you will be aware of a future increase like this.

Re: Additional cost

Cat+man+Pete — Fri, 10 Apr 2026 13:04:39 GMT

Looks like everything has gone up £2 here £2 there £3 there and a £2 somewhere else ,

getting a joke now these prices , might just say goodbye to sky and just get a broadband only from somewhere

Re: Additional cost

Daniel0210 — Fri, 10 Apr 2026 13:17:53 GMT

@Cat+man+Pete

For the last few weeks Sky have been sending out emails and letters to customers regarding the April 2026 annual price increase.

Once yours has arrived it contains a number to call if you wish to cancel certain Sky services penalty free.. You then have 30 days to call after receiving the notification.

Leaving penalty free (no early termination charges) only applies to Sky+, Sky Q, and Broadband/Talk subscriptions.

Re: Additional cost

Cat+man+Pete — Sat, 11 Apr 2026 17:28:57 GMT

Just managed to go into my account and check comparison to last months , looks like everything has gone up £1 or £2 and one £3

Re: Additional cost

TimmyBGood — Sun, 12 Apr 2026 11:51:44 GMT

@Cat+man+Pete

Yes, that would be the effect of the annual price increase.