topic Query about sky TV bill this month in Account & Billing

Query about sky TV bill this month

Andreamc76 — Mon, 06 Apr 2026 14:32:46 GMT

Can I ask why my bill has doubled this month please

Re: Query about sky TV bill this month

MightyQuinn — Mon, 06 Apr 2026 14:36:53 GMT

Hi @Andreamc76 You can ask, but you won't get an answer. Please see Welcome below for information about this community. I would have a look at your bill details to discover why. https://www.sky.com/bill

Re: Query about sky TV bill this month

caesarome — Mon, 06 Apr 2026 15:12:50 GMT

@Andreamc76

If you have had a discount on it then it might have come to an end so if you look at your bill via the MySky app or online and compare it with last months you might be able to see why this has happened.

Re: Query about sky TV bill this month

Daniel0210 — Mon, 06 Apr 2026 15:24:50 GMT

@Andreamc76
We can’t see your bills but the usual reason for a bill increase, other than the usual annual price increase in April, is that your discounts have ended.

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.