topic Re: Bill query in Account & Billing

Bill query

TraceyTJT — Sun, 05 Apr 2026 15:06:02 GMT

I have a query with regards to my mobile bill

Re: Bill query

caesarome — Sun, 05 Apr 2026 15:06:59 GMT

@TraceyTJT

What is your question about your bill ?

Re: Bill query

PandJ2020 — Sun, 05 Apr 2026 15:32:24 GMT

Remember we cannot see your bills...

Re: Bill query

TraceyTJT — Sun, 05 Apr 2026 19:40:25 GMT

Hi just my mobile bill which was supposed to have been put on a payment holiday yet the advisor I spoke said i need to deal with that team. . They said the colleague i dealt with put full notes on my account to to action this and also you told me i woukd probably have to ring in again?? Thanks 😊

Re: Bill query

caesarome — Sun, 05 Apr 2026 20:37:24 GMT

@TraceyTJT

In that case you will need to call again as you did before, 150 is the free number to call Sky on.