https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5247044#M287726 Hi. I've been looking at switching back to sky broadband, it says I have an outstanding bill , but my bills are paid. Sun, 05 Apr 2026 19:44:52 GMT James+S+72 2026-04-05T19:44:52Z https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5247044#M287726 Hi. I've been looking at switching back to sky broadband, it says I have an outstanding bill , but my bills are paid. Sun, 05 Apr 2026 19:44:52 GMT https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5247044#M287726 James+S+72 2026-04-05T19:44:52Z https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5247066#M287730 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3596657">@James+S+72</a>&nbsp;</P> <P>How long ago did you leave Sky Broadband ?</P> Sun, 05 Apr 2026 20:36:01 GMT https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5247066#M287730 caesarome 2026-04-05T20:36:01Z https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5248227#M287931 <P>Probably 3 to 4 years ago. It's on City fibre now so trying to get back.</P> Tue, 07 Apr 2026 18:11:10 GMT https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5248227#M287931 James+S+72 2026-04-07T18:11:10Z https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5248269#M287937 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3596657">@James+S+72</a>&nbsp;</P> <P>Are you trying to sign up as a new customer so make sure you are not logged into your previous account when placing the order. If you are doing this then all you can do is to call Sky for help in getting this order placed.</P> Tue, 07 Apr 2026 18:51:38 GMT https://helpforum.sky.com/t5/Account-Billing/Outstanding-bill/m-p/5248269#M287937 caesarome 2026-04-07T18:51:38Z