https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246527#M287665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2630161">@Jacqueline+whetto</a>&nbsp;</P> <P>You should have either a card or a direct debit setip on your account so that the bill is taken automatically from you so do you have this set up ?</P> Sat, 04 Apr 2026 18:21:44 GMT caesarome 2026-04-04T18:21:44Z https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246489#M287662 <P>can i pay my sky bill on the 11 april pleade</P> Sat, 04 Apr 2026 17:32:38 GMT https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246489#M287662 Jacqueline+whetto 2026-04-04T17:32:38Z https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246496#M287664 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2630161">@Jacqueline+whetto</a>&nbsp;<BR />You haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. </P> <P><BR />This billing process applies to all customers … <BR /><BR />🟣If you usually pay by <STRONG>Direct Debit </STRONG>and the full payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (<STRONG>warning: </STRONG>any manual payment at this point will only go as a credit towards the following months bill). <BR /><BR />After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two at best before they restrict your services. <BR /><BR />🟣If you usually pay by <STRONG>Continuous Card </STRONG>and the full payment fails on the normal payment date Sky will send a text/email notification about the failed payment and you usually have at best 2/3 days before being restricted. There is no grace period and I believe only 1 attempt is made for a card payment, so if this has failed, you will need to pay manually and then reset the payment method for next month. <BR /><BR /><STRONG>Restrictions are an automated process and we’ve been told Customer Service agents can’t stop it (even if you’re told otherwise on the phone). Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date. </STRONG> <BR /><BR />These links may also provide some advice <BR /><A href="https://www.sky.com/help/articles/cost-of-living-support" target="_blank">https://www.sky.com/help/articles/cost-of-living-support</A> <BR /><BR /><A href="https://www.sky.com/help/articles/support-with-financial-difficulty" target="_blank">https://www.sky.com/help/articles/support-with-financial-difficulty</A><BR /><BR />If you are behind with Stream or Glass payments there is further information on this link:<BR /><A href="https://www.sky.com/help/articles/missed-payments-sky-glass" target="_blank">https://www.sky.com/help/articles/missed-payments-sky-glass</A></P> Sat, 04 Apr 2026 17:35:21 GMT https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246496#M287664 Daniel0210 2026-04-04T17:35:21Z https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246527#M287665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2630161">@Jacqueline+whetto</a>&nbsp;</P> <P>You should have either a card or a direct debit setip on your account so that the bill is taken automatically from you so do you have this set up ?</P> Sat, 04 Apr 2026 18:21:44 GMT https://helpforum.sky.com/t5/Account-Billing/bills/m-p/5246527#M287665 caesarome 2026-04-04T18:21:44Z