https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246482#M287661 <P>I won a competition today normally I can cancel tickets no problem via the app booking section but the tickets weren't there so hit confirm in the email and tried to cancel tickets but despite entering correct email address and booking id I couldn't cancel please help as I don't want restrictions on my account for entering future vip comps&nbsp;</P> Sat, 04 Apr 2026 17:22:53 GMT Yoghurt 2026-04-04T17:22:53Z https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246482#M287661 <P>I won a competition today normally I can cancel tickets no problem via the app booking section but the tickets weren't there so hit confirm in the email and tried to cancel tickets but despite entering correct email address and booking id I couldn't cancel please help as I don't want restrictions on my account for entering future vip comps&nbsp;</P> Sat, 04 Apr 2026 17:22:53 GMT https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246482#M287661 Yoghurt 2026-04-04T17:22:53Z https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246528#M287666 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3582940">@Yoghurt</a>&nbsp;</P> <P>There is an email address you can use to contact Sky's ticketing&nbsp;team about this:</P> <P>&nbsp;</P> <P>support @ skyticketit.com (with no spaces)</P> Sat, 04 Apr 2026 18:24:43 GMT https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246528#M287666 caesarome 2026-04-04T18:24:43Z https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246539#M287668 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp; Done that just said we are looking into your query &nbsp;and will get back to you asap <span class="lia-unicode-emoji" title=":see_no_evil_monkey:">🙈</span></P> Sat, 04 Apr 2026 18:43:27 GMT https://helpforum.sky.com/t5/Account-Billing/VIP-competition/m-p/5246539#M287668 Yoghurt 2026-04-04T18:43:27Z