topic Re: Payment taken dont know what for. in Account & Billing

Payment taken dont know what for.

THerbert — Sat, 04 Apr 2026 12:42:09 GMT

Checked banking app and says a payment for sky subscription is being taken. Dont know what it is for and not from usual account my sky services are taken from. How do I query it?

Re: Payment taken dont know what for.

Mark39 — Sat, 04 Apr 2026 12:47:43 GMT

@THerbert first check your online bills for Sky for the amount you've been charged. That will tell you what it's for.

Re: Payment taken dont know what for.

DaveDrizen — Sat, 04 Apr 2026 13:02:45 GMT

@THerbert wrote:
Checked banking app and says a payment for sky subscription is being taken. Dont know what it is for and not from usual account my sky services are taken from. How do I query it?

Is it for a small amount like £5 or £10. Have you subscribed to Disney or HBO max if so that will not show on you usual sky tv bill and will be taken separately by Sky marketplace by debit or credit card