topic Re: Refnd in Account & Billing

Refnd

Robert2511 — Sat, 04 Apr 2026 06:28:24 GMT

Cancelled enginer so l would like to know when l,m going to get my 60 pound back was told 3 to 5 working days you ve ha 5 days and money has not been returned back to my account mr Robert Lewis

Re: Refnd

Daniel0210 — Sat, 04 Apr 2026 07:05:11 GMT

@Robert2511
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Can you explain what you mean by cancelled engineer and what the refund is for?

Note that yesterday and Monday were/are bank holidays so you might be looking at Tuesday now,

Re: Refnd

caesarome — Sat, 04 Apr 2026 09:03:17 GMT

@Robert2511

Do you see any reference to a credit on your account for this ?