topic Re: Package in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Package/m-p/5245639#M287535 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265245">@Bicmuk</a>&nbsp;<BR />I presume you are referring to TV subscriptions here?</P> <P>&nbsp;</P> <P>To remove part of your TV package you need to contact Sky giving 31 days notice. <STRONG>If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. </STRONG>Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (usually available between 9am &amp; 7.30pm) or by calling using the number that should appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A> </P> Fri, 03 Apr 2026 10:36:03 GMT Daniel0210 2026-04-03T10:36:03Z Package https://helpforum.sky.com/t5/Account-Billing/Package/m-p/5245636#M287534 <P>Is it possible to change your package via the app or online?</P> Fri, 03 Apr 2026 10:32:58 GMT https://helpforum.sky.com/t5/Account-Billing/Package/m-p/5245636#M287534 Bicmuk 2026-04-03T10:32:58Z Re: Package https://helpforum.sky.com/t5/Account-Billing/Package/m-p/5245639#M287535 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265245">@Bicmuk</a>&nbsp;<BR />I presume you are referring to TV subscriptions here?</P> <P>&nbsp;</P> <P>To remove part of your TV package you need to contact Sky giving 31 days notice. <STRONG>If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. </STRONG>Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (usually available between 9am &amp; 7.30pm) or by calling using the number that should appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A> </P> Fri, 03 Apr 2026 10:36:03 GMT https://helpforum.sky.com/t5/Account-Billing/Package/m-p/5245639#M287535 Daniel0210 2026-04-03T10:36:03Z