topic Re: Scam alert in Account & Billing

Scam alert

Chris+k22 — Thu, 02 Apr 2026 18:04:37 GMT

Had 2 phone calls in 2 days saying they are from ACI first one said they have just bought sky and then said they are debt recovery and I'm in debt with my sky account. I can see my direct debit has no fault on it and they are saying they have text me , emailed me and they will disconnect my service .

Re: Scam alert

Mark39 — Thu, 02 Apr 2026 19:02:12 GMT

@Chris+k22 regardless of your direct debit, have you been notified of any unpaid bills?

Re: Scam alert

Chris+k22 — Thu, 02 Apr 2026 19:16:58 GMT

Not had anything , the caller claimed to have sent numerous text messages and emails but ive received no such thing

Re: Scam alert

TimmyBGood — Fri, 03 Apr 2026 07:11:42 GMT

@Chris+k22 wrote:
Had 2 phone calls in 2 days saying they are from ACI first one said they have just bought sky and then said they are debt recovery and I'm in debt with my sky account.

Recovery companies such as ACI-UK Ltd purchase individual personal debts. Sky Group is owned by the Comcast Corporation and has a value in the tens of billions of pounds.