https://helpforum.sky.com/t5/Account-Billing/Overpaid/m-p/5245425#M287482 <P>I have overpaid this month and would like a credit back to credit card</P> Thu, 02 Apr 2026 23:37:27 GMT Nicolaharry 2026-04-02T23:37:27Z https://helpforum.sky.com/t5/Account-Billing/Overpaid/m-p/5245425#M287482 <P>I have overpaid this month and would like a credit back to credit card</P> Thu, 02 Apr 2026 23:37:27 GMT https://helpforum.sky.com/t5/Account-Billing/Overpaid/m-p/5245425#M287482 Nicolaharry 2026-04-02T23:37:27Z https://helpforum.sky.com/t5/Account-Billing/Overpaid/m-p/5245434#M287483 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4652126">@Nicolaharry</a>&nbsp;<BR />It sounds like you've made an unnecessary manual payment. The T's and C's state you should have a direct debit or continuous card payment method set up meaning you don’t need to make a manual payment. <BR /><BR />Once Sky have processed the planned payment they are expecting, a credit should appear on your Sky account for the amount you have overpaid. This credit should automatically be used to pay your next months bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.<BR /><BR />If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 WORKING days) through the Community Messaging Team on here. Let us know on this thread if you want to do that <STRONG>but please confirm it’s currently showing as a credit.</STRONG></P> Fri, 03 Apr 2026 04:24:40 GMT https://helpforum.sky.com/t5/Account-Billing/Overpaid/m-p/5245434#M287483 Daniel0210 2026-04-03T04:24:40Z