https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245377#M287467 <P>thank you</P> Thu, 02 Apr 2026 20:34:58 GMT Addz3r 2026-04-02T20:34:58Z https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245374#M287465 <P>My 2 Factor&nbsp;authentication is tied to an old mobile number and i dont have a recovery code. I have tried going through the help pages on the website to no avail and the A.I assistant is not very useful. Is there a customer help number or email i could contact?</P> Thu, 02 Apr 2026 20:25:54 GMT https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245374#M287465 Addz3r 2026-04-02T20:25:54Z https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245376#M287466 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4652045">@Addz3r</a>&nbsp;the forum doesn't allow phone numbers to be posted, but if you use the 'no I still need help' button in Sky's help guide here, you'll be directed to contact options including a phone number:&nbsp;<A href="https://www.sky.com/help/sky-yahoo-mail/two-step-verif/articles/two-step-verification" target="_blank">https://www.sky.com/help/sky-yahoo-mail/two-step-verif/articles/two-step-verification</A></P> Thu, 02 Apr 2026 20:33:40 GMT https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245376#M287466 Mark39 2026-04-02T20:33:40Z https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245377#M287467 <P>thank you</P> Thu, 02 Apr 2026 20:34:58 GMT https://helpforum.sky.com/t5/Account-Billing/Locked-out-of-2-factor-authentication/m-p/5245377#M287467 Addz3r 2026-04-02T20:34:58Z