topic Cancel sky kids in Account & Billing

Cancel sky kids

Gydes59 — Thu, 02 Apr 2026 11:21:10 GMT

I was given sky kids free for two months but was told to contact you after 1 month to cancel it which is what I'm trying to do please

Re: Cancel sky kids

Annie+UK — Thu, 02 Apr 2026 11:22:05 GMT

This forum is primarily customer-to-customer help, you're not talking to Sky support

You need to phone Sky to cancel

Re: Cancel sky kids

Daniel0210 — Thu, 02 Apr 2026 11:30:10 GMT

@Gydes59
To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade