topic Sky payment in Account & Billing

Sky payment

Lollydolly — Tue, 31 Mar 2026 20:03:03 GMT

I've paid my bill 45 pounds for March sky Internet my next bill isn't yew till 24th April so why are you trying to take a payment

Re: Sky payment

Daniel0210 — Tue, 31 Mar 2026 20:06:26 GMT

@Lollydolly wrote:
I've paid my bill 45 pounds for March sky Internet my next bill isn't yew till 24th April so why are you trying to take a payment

@Lollydolly

Was the payment you mention an unnecessary manual payment?

Re: Sky payment

caesarome — Tue, 31 Mar 2026 20:39:45 GMT

@Lollydolly wrote:
so why are you trying to take a payment

Sky are trying to take the payment as they are entitled to do as per the terms and conditions which state that you must have a payment method setup so they can take it automatically from you each month. Your issue is you appear to have made a manual payment when you do not have to, so as you have done this do you now see a credit on your account because if you do it is this that can be refunded to you if you want and help on doing this can be arranged for you via here.