Disney Plus - How to make an additional payment

Jackie319 — Tue, 31 Mar 2026 11:57:43 GMT

My card expired but I didn't realise this before the payment was due. I corrected this for Feb but in March I owe money as I have been charged for the wrong subscription. (The money due shows as a market place subscription but I am unable to make the payment here)

Any ideas?

Re: Disney Plus - How to make an additional payment

Brill+Gill — Tue, 31 Mar 2026 13:19:12 GMT

Hi @Jackie319, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Disney Plus - How to make an additional payment in Account & Billing

Disney Plus - How to make an additional payment

Re: Disney Plus - How to make an additional payment