topic Re: Can’t amend home address in Account & Billing

Can’t amend home address

Callen3 — Mon, 30 Mar 2026 21:13:48 GMT

I have sky tv and broadband coming with Dpd but it's the wrong address. Sky won't let the courier amend the address

Re: Can’t amend home address

caesarome — Mon, 30 Mar 2026 21:16:02 GMT

It will being sent to the address that was on the account when it was ordered so why is it wrong, have you since moved ?

Re: Can’t amend home address

Callen3 — Mon, 30 Mar 2026 21:19:23 GMT

It was my fault I accidentally put in my previous eircode. But I contacted sky straight away and they said they will call me to cancel and reorder but the tv box and modem is still been delivered and I can't amended it with Dpd

Re: Can’t amend home address

caesarome — Mon, 30 Mar 2026 21:20:46 GMT

@Callen3

You will need to call them again about this as at the very least you might need to have them cancel this order so you can place it again with the correct details.

Re: Can’t amend home address

Callen3 — Mon, 30 Mar 2026 21:23:45 GMT

Ya they said I'll be getting a call to cancel on Wednesday. But I don't know what I'll do as the stuff is been sent to a different address. Such a mess 😩

Re: Can’t amend home address

caesarome — Mon, 30 Mar 2026 21:31:07 GMT

There is nothing you can do now about it going to the wrong address as it should end up being returned to Sky so as stated the order will need to be placed again with the correct details.