https://helpforum.sky.com/t5/Account-Billing/Complaint/m-p/5242578#M287118 <P>Update on ongoing complaint</P> Mon, 30 Mar 2026 13:56:53 GMT SophieGeddes 2026-03-30T13:56:53Z https://helpforum.sky.com/t5/Account-Billing/Complaint/m-p/5242578#M287118 <P>Update on ongoing complaint</P> Mon, 30 Mar 2026 13:56:53 GMT https://helpforum.sky.com/t5/Account-Billing/Complaint/m-p/5242578#M287118 SophieGeddes 2026-03-30T13:56:53Z https://helpforum.sky.com/t5/Account-Billing/Complaint/m-p/5242588#M287119 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648987">@SophieGeddes</a>&nbsp;</P> <P>We would have no idea.</P> <P><BR />You haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. </P> <P>&nbsp;</P> <P>Sky have up to&nbsp;<STRONG>8 weeks&nbsp;</STRONG>to resolve a complaint before you can request a deadlock letter allowing you to take it further.,</P> Mon, 30 Mar 2026 14:07:02 GMT https://helpforum.sky.com/t5/Account-Billing/Complaint/m-p/5242588#M287119 Daniel0210 2026-03-30T14:07:02Z